Selex Commercial Group is Italy’s leading organised retail group. Made up of 18 member companies, with a network of more than 3,330 stores and revenues exceeding €21 billion, Selex Commercial Group chose Optit to support its nationwide digital transformation: strategically organising the distribution of its workforce resources across the network.
A decade-long collaboration between Optit and five affiliate partners of the Selex Commercial Group (Dimar, L’Abbondanza, Superemme, Italbrix and Unicomm) gave rise to an advanced digital system for weekly shift planning. The solution has replaced Office Automation tools and old-fashioned methods, translating experience and know-how into a user-friendly, integrated and scalable interface.
The solution covers three key areas:
- estimation of needs based on the daily turnover forecasts per department;
- scheduling of shifts, taking into consideration regulatory requirements, availabilities and alignment with operational requirements;
- performance monitoring, based on reports that compare forecasts to final outcomes.
Along the way, the system has been upgraded with modules for holiday planning and team resizing, an HR interface for clocking in and out, tools for data analysis and for feeding data into data warehouses and data lakes.
Today, over 500 points of sale deploy the solution, a testament to its ability to spread expertise and transform the complexity of planning into a strategic lever for efficiency and operational continuity.
